Acceptable Use Policy

Introduction

This Acceptable Use Policy (AUP) is an amendment to the Agreement between SiteVivid (“we,” “us,” or “our”) and the Customer (“you” or “your”). It defines the guidelines and restrictions governing your use of our Services.

Any violation of this policy constitutes a breach of the Agreement and may result in account suspension or termination. We reserve the right to update this AUP at our sole discretion. The latest version of this AUP is always available at: https://sitevivid.com/legal/acceptable-use-policy/.

For inquiries regarding this AUP, DMCA takedown requests, or to report a violation, please contact us:

Mailing Address: 2772 Lench Place, Sarasota, FL, 34235
Email: office@sitevivid.com
Phone: +1-941-229-0920 (ATTN: Abuse Department)

Prohibited Activities

By using our Services, you agree not to engage in, promote, or facilitate activities that:

1. Illegal, Harmful, or Offensive Use
   1. Violate any local, state, federal, or international laws.
   2. Infringe on intellectual property rights, including copyright, patents, trademarks, or trade secrets.
   3. Contain or promote pornography, sex trafficking, non-consensual sex acts, or bestiality.
   4. Advocate or engage in animal cruelty, gambling, fraud, defamation, slander, or libel.
   5. Support or enable terrorism, drug trafficking, arms trafficking, or human trafficking.
   6. Encourage hate speech, violence, or discrimination based on race, gender, sexual orientation, religion, disability, or age.
2. Malicious Content & Cybersecurity Violations
   1. Distribute or host malware, phishing sites, spyware, adware, ransomware, or hacking tools.
   2. Engage in DDoS attacks, network disruptions, unauthorized access attempts, or social engineering.
   3. Send spam or unsolicited bulk emails in violation of FTC CAN-SPAM Act or international equivalents.
   4. Conduct penetration testing, vulnerability scans, or security audits on SiteVivid’s network without prior written approval.

Hosting & Website Use Restrictions

You may not use our Services for:

1. Excessive Resource Usage
   Running high-load processes that degrade service quality for other users.
2. Open Proxy or VPN Services
   Operating anonymizing proxies without explicit authorization.
3. Cryptocurrency Mining
   Using server resources for blockchain mining.
4. Mass Emailing
   Sending unsolicited emails that violate anti-spam laws.

If your resource usage significantly exceeds that of similar users, we may require you to upgrade your plan or limit your account’s resources.

Regulated & Sensitive Information

You are prohibited from using our Services to store, process, or transmit:

1. Protected Health Information (PHI) under HIPAA regulations.
2. Cardholder Data protected under PCI-DSS (e.g., credit card numbers).
3. Any other legally regulated financial data (e.g., banking details, tax IDs).
   We assume no liability for data breaches or violations resulting from your misuse of our Services for sensitive data storage.

Security Responsibilities

1. You are responsible for securing your account credentials and access permissions.
2. You must take reasonable steps to protect your website and applications from compromise.
3. You must report any suspected security breaches to SiteVivid immediately.

Failure to implement appropriate security measures may result in account suspension or termination.

Third-Party Services & Compliance

1. Use of Third-Party Providers
   SiteVivid partners with third-party service providers to deliver its Services.
2. Customer’s Responsibility
   You must not engage in activities that violate the AUPs of these providers.
3. List of Providers
   A list of SiteVivid’s third-party service providers can be found here.

Enforcement & Penalties

If we determine that you have violated this AUP, we may take any of the following actions:

1. Issue a Warning
   We may notify you of the violation and request corrective action.
2. Restrict or Suspend Service
   We may limit your access to our network or temporarily suspend your account.
3. Terminate Your Account
   Severe or repeated violations may result in immediate termination of your services.
4. Legal Action & Liability
   If violations cause harm to our services, clients, or third parties, you may be subject to legal action and financial liability.

Spam Violation Fee: Sending spam using our Services is strictly prohibited. Violations may result in a $500 charge per incident, reflecting estimated damages.

Reporting Violations

To report an AUP violation, please contact us:

Email: office@sitevivid.com
Phone: +1-941-229-0920 (ATTN: Abuse Department)

We investigate reports and take appropriate action based on severity.

Policy Changes & Updates

We reserve the right to modify or update this AUP at any time. Updates will be posted here and continued use of our Services constitutes acceptance of the revised policy.